HOW FLEXIBLE
VIP MEMBERSHIP WORKS

As part of the paid flexible Xtra VIP Membership programme, you will always save up to 25% on fully priced styles and get access to members-only Xclusives.

Shop or 'Skip'

No commitment to buy. The choice is always yours, either shop or log into your account to ‘Skip the Month’ by the 5th of each month.

Earn VIP Member Credits

If you don’t Shop or ‘Skip’ by the 5th of the month, your payment method will be charged 49,95 € on the 6th until you cancel. Your charge becomes a VIP Member Credit you can redeem on purchases of 49.95 € or more.

Cancel Anytime

Cancel anytime by calling our Customer Service Representatives on
020 3936 1112, open from 8am - 8pm (Mon-Fri). 10am-6pm (weekends).