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    HOW FLEXIBLE
    VIP MEMBERSHIP WORKS

    As part of the paid flexible Xtra VIP Membership programme, you will always save up to 25% on fully priced styles and get access to members-only Xclusives.

    FREE RETURNS AND DELIVERIES

    • Shop or 'Skip'

      No commitment to buy. The choice is always yours, either Shop or log into your account to 'Skip the Month' by the 5th of each month.

    • Get VIP Member Credits

      If you don’t Shop or ‘Skip’ by the 5th of the month, your payment method will be charged 49,95 € on the 6th until you cancel. Your charge becomes a VIP Member Credit you can redeem on purchases of 49,95 € or more.

    • Cancel Anytime

      Cancel anytime by calling our Customer Service Representatives on 020 3936 1112, open from
      8am - 8pm (Mon-Fri). 10am-6pm (weekends).