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    HOW FLEXIBLE VIP
    MEMBERSHIP WORKS

    As part of the paid flexible Xtra VIP Membership programme, you will always save up to 25% on fully priced styles and get access to members-only Xclusives. FREE RETURNS AND DELIVERIES

    • Shop or
      'Skip'

      No commitment to buy. The choice is always yours, either shop or log into your account to ‘Skip the Month’ by the 5th of each month.

    • Get VIP
      Member Credits

      If you don’t Shop or ‘Skip’ by the 5th of the month, your payment method will be charged 49,95 € on the 6th until you cancel. Your charge becomes a VIP Member Credit you can redeem on purchases of 49,95 € or more.

    • Cancel
      Anytime

      Cancel anytime by calling our Customer Service Representatives on 020 3936 1112, open from 8am - 8pm (Mon-Fri). 10am-6pm (weekends).